Our client is an information technology provider with a deep expertise in Cloud services, Cyber security, Networking and IT Infrastructure management. The company employs more than 150 people in Luxembourg and is well established in the market. We have an exclusive assignment to recruit an IT Security Engineer.


As an IT Security Engineer you will join an existing and experienced team of Engineers where you will have the following responsibilities:

  • Provide a service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. 

  • Maintain the high availability of critical data and monitor IT infrastructure through IT security products and services.
  • Ensure zero missed service level agreement conditions. 

  • Ensure that assigned infrastructure at the client site is configured, installed, tested and operational. 

  • Identify problems and errors prior to or when they occur, and log all such incidents in a timely manner with the required level of detail with all the necessary. 

  • Investigate assigned second line support calls and identify the root cause of incidents and problems. 

  • Take responsibility for receiving calls and incidents at the services desk, 
and assist in analysing, assigning and escalating the support calls. 

  • Follow the required handover procedures for shift changes to ensure service continuity. 


You graduated from a Bachelor or a Master degree in Information Technology preferably with a focus in IT Security.

You have at least 2 to 4 years of experience as an IT Security Engineer within a large scale (preferably 
multinational) technology services environment.

You have a previous experience with on boarding and integrating environments.

You have a technical expertise with configurations of: 

  • Switches and routers, Cisco ASA, Juniper SRX, Checkpoint, Palo Alto and Application firewalls, site to site VPN connections, multipoint VPN connections, SSL-VPN’s, F5 LTM, GTM.

You are preferably CISSP, CCNP / CCIE Security certified, a MCSA certification would be an asset as well.

You display a strong client service orientation.

You have good verbal and written communication ability
to communicate with clients or counterparts.

You demonstrate excellent attention to detail and proactive management 

You are fluent in English and preferably have a decent level of French.


For more information please contact Nina Kraft by phone on +352 26 29 45 23.


THE RECRUITER is a recruitment and executive search company specialised in ICT – Telecoms – Digital – Cleantech – Services & Industry. THE RECRUITER empowers companies in their recruitment and HR projects, trusting that Human Factor, thanks to committed, motivated and implicated people, will bring success and added value in any business. THE RECRUITER defines its core values as: transparency, flexibility, professionalism and commitment. We apply these rules to any HR project we are in charge of.


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