Company

Our client is an information technology provider with a deep expertise in Cloud services, Cyber security, Networking and IT Infrastructure management. The company employs more than 150 people in Luxembourg and is well established in the market. We have an exclusive assignment to recruit a Unified Communication Engineer (English & German required).

Position

As a Unified Communication Engineer you will join a stable team of 10 Engineers where you will have the following responsibilities:

  • Ensure that assigned infrastructure at the client site is configured, installed, tested and operational and that software is installed and configured according to client requirements.
  • Manage full integration of Unified Communication solutions.
  • Ensure zero missed service level agreement conditions.
  • Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.
  • Take full ownership for managing the incident to resolution within the service level conditions.
  • Provide support to clients when required and update the relevant systems.
  • Perform the necessary hand over procedures in cases where shift work is required.
  • Produce breach and other reports to identify failures and shortcomings.
  • Focus on second line support for medium complexity incidents.

Profile

You graduated from a Bachelor or a Master degree in Information Technology preferably with a focus in Telecommunication or Unified Communication.

You have at least 2 to 4 years of experience as a Unified Communication, Telecom Engineer or Network Engineer.

You preferably have a CCNA/A+/N+ and/or MCSE qualification.

You possess a sound knowledge of collaboration infrastructure and systems.

You demonstrate problem analysis and solution formulation skills.

You have the ability to adapt to change and to think innovatively.

You have good verbal and written communication ability
to communicate with clients or counterparts.

You demonstrate excellent attention to detail and proactive management 
abilities.

You are fluent in English and have a good or excellent level in German.

 

For more information please contact Nina Kraft by phone on +352 26 29 45 23.

 

THE RECRUITER is a recruitment and executive search company specialised in ICT – Telecoms – Digital – Cleantech – Services & Industry. THE RECRUITER empowers companies in their recruitment and HR projects, trusting that Human Factor, thanks to committed, motivated and implicated people, will bring success and added value in any business. THE RECRUITER defines its core values as: transparency, flexibility, professionalism and commitment. We apply these rules to any HR project we are in charge of.

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